ph368 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a ph368 player in the Philippines.
Key principles of how ph368 handles your data. Full legal details are in the sections below.
ph368 uses SSL encryption, secure servers, and access-controlled systems to protect your personal information. We apply the same security standards to your personal data as we do to your PHP wallet balance — because both matter equally.
You have the right to access, correct, and request deletion of your personal data held by ph368, subject to legal and regulatory retention requirements. Submit data requests through your account dashboard or by contacting our support team.
ph368 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with third-party service providers is limited to what is necessary for platform operations and is governed by strict data processing agreements.
ph368 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your rights as a data subject under Philippine law are fully respected by ph368.
You can opt out of ph368 marketing communications at any time through your account notification settings or by contacting support. Opting out of marketing will not affect your ability to use the ph368 platform or receive service-related communications.
ph368 retains personal data only as long as necessary for the purposes it was collected, or as required by applicable law including PAGCOR anti-money-laundering regulations. Upon account closure, data is retained for the legally required period before secure deletion.
ph368 ("we," "us," "the Company," or "ph368") operates the online casino and sports betting platform accessible at https://ph368.win ("Platform"). We are committed to protecting the privacy and personal data of our players, visitors, and users in the Philippines and in compliance with applicable data protection law.
This Privacy Policy ("Policy") describes: (a) what personal data ph368 collects about you; (b) how and why we use that data; (c) with whom we share it; (d) how we protect it; and (e) your rights regarding your personal data. By creating a ph368 account or using the Platform, you acknowledge that you have read and understood this Policy.
This Policy is incorporated by reference into the ph368 Terms and Conditions. Capitalized terms not defined here have the meanings given in the Terms and Conditions.
ph368 collects the following categories of personal data:
2.1 Registration Data. When you create a ph368 account, we collect your full name, date of birth, mobile number, email address (if provided), and preferred username. This data is required to create and maintain your account.
2.2 Identity Verification (KYC) Data. To comply with PAGCOR anti-money-laundering requirements and to verify your age and identity, ph368 may request copies of government-issued identification documents such as your SSS, PhilHealth card, Driver's License, or Philippine Passport. Selfie photographs may also be requested as part of liveness verification.
2.3 Financial Data. We collect transaction records including deposit amounts, withdrawal requests, payment method details (such as GCash account references, BDO or BPI account identifiers), and account balance history. Full payment credentials such as complete bank account numbers are not stored directly by ph368 — these are processed by our licensed payment providers.
2.4 Gaming Data. We collect records of all games played on the ph368 Platform, including game type, wager amounts, outcomes, session durations, and responsible gaming tool usage.
2.5 Technical Data. We automatically collect technical information when you access the ph368 Platform, including your IP address, device type and operating system, browser type and version, login timestamps, and session activity logs.
2.6 Communications Data. When you contact ph368 customer support, we retain records of those communications, including chat transcripts and support ticket correspondence, to resolve issues and improve service quality.
2.7 Marketing Preferences. We maintain a record of your marketing communication preferences, including whether you have opted in or out of promotional emails, SMS notifications, and in-platform alerts.
ph368 uses your personal data for the following purposes:
ph368 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):
Contractual necessity: Processing required to fulfil the ph368 Terms and Conditions, including account management, payment processing, and game provision.
Legal obligation: Processing required to comply with PAGCOR regulations, anti-money-laundering laws, tax obligations, and other applicable Philippine legal requirements.
Legitimate interests: Processing for fraud prevention, platform security, and improving service quality, where such interests are not overridden by your fundamental rights and freedoms.
Consent: Processing for marketing communications and non-essential cookies, where you have given specific, informed, and freely-given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
ph368 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
5.1 Payment Processors. Licensed payment service providers including GCash, PayMaya, and banking partners receive transaction data necessary to process your deposits and withdrawals.
5.2 Game Providers. Where technically necessary, game providers such as JILI, PG Soft, Pragmatic Play, and Evolution Gaming may receive your account identifier and session data to deliver game services.
5.3 Regulatory Authorities. ph368 is obligated to share data with PAGCOR and applicable Philippine law enforcement authorities upon lawful request, including under anti-money-laundering reporting requirements.
5.4 Identity Verification Providers. KYC and age verification service providers receive identity document data solely for the purpose of verification and are bound by strict data processing agreements.
5.5 IT & Security Providers. Cloud hosting providers, cybersecurity services, and platform maintenance partners may process data as part of Platform operations, subject to contractual data protection obligations.
All third-party recipients of ph368 player data are contractually bound to process that data only for the specified purpose and in accordance with applicable data protection law.
ph368 uses cookies and similar tracking technologies on the Platform to:
You may manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality, including your ability to log in and access your ph368 account. Non-essential cookies (analytics, marketing) require your explicit consent.
ph368 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, ph368 will notify the National Privacy Commission (NPC) and affected individuals in accordance with RA 10173 and NPC regulations.
ph368 retains personal data for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods are as follows:
After the applicable retention period, ph368 will securely delete or anonymize your personal data unless further retention is required by law.
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by ph368:
To exercise any of these rights, contact the ph368 Data Protection Officer at [email protected]. We will respond to verified requests within thirty (30) days.
The ph368 Platform is strictly intended for adults aged twenty-one (21) years and older. ph368 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be immediately suspended and the data deleted. If you believe a minor has registered on the ph368 Platform, please contact our support team immediately.
The ph368 Platform does not include links to third-party websites for commercial or promotional purposes. In the event that any informational reference to an external resource is included on the Platform, ph368 is not responsible for the privacy practices of those third parties. This Privacy Policy applies solely to the ph368 Platform at https://ph368.win.
ph368 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via in-platform notification or email at least seven (7) days before taking effect. The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Continued use of the Platform following any changes constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph368, please contact our Data Protection Officer:
Email: [email protected]
Live Chat: Available 24/7 from within your ph368 account dashboard, in English and Filipino (Tagalog).
Regulatory complaints regarding data privacy may also be addressed to the National Privacy Commission of the Philippines (NPC).
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